Frequently Asked Questions

Maintenance requests are typically responded to within 24 business hours. Our team works to complete most work orders within 24 hours whenever possible. However, some repairs may take up to 72 hours or longer depending on the nature of the issue, parts availability, or whether outside vendor support is needed.

No. The the application fee is non-refundable and is required for each rental application. Each adult applicant age 18 or older must submit an application and pay the applicable application fee using certified funds.

Yes, applicants are required to have 24 months of positive, verifiable rental history. Rental history may be reviewed for timely payments, proper notice to vacate, noise or disturbance complaints, illegal activity, unpaid NSF checks, property damage, and whether the previous home was left clean and in good condition at move-out.

Residents can request repairs by submitting a work order through the online resident portal on our property website. You may also stop by the leasing office during regular business hours, and our team will be happy to help you submit a maintenance request.

No, residents do not need to be present for a maintenance technician to complete a repair. When submitting your work order, you may provide permission to enter, which allows our maintenance team to access your apartment and complete the requested service while you are away.

If you are locked out of your apartment, please contact a locksmith (or reset your smart home app if applicable). We do not service lockouts after hours.

Yes, residents are welcome to decorate their apartment home. However, permanent changes or alterations may not be made without written approval from management. Any damages beyond normal wear and tear may be deducted from your security deposit at move-out.

The application process at begins by selecting your preferred apartment home and submitting an online application. Assuming your application is reviewed and approved, you will pay the required deposit, admin fee (if applicable), sign your lease agreement, pay all applicable move-in fees and charges, and then prepare for move-in. This process is done online on the property website. Our leasing team will guide you through each step, including application requirements, approval status, deposits, lease signing

Appointments are recommended for apartment tours, but walk-ins are welcome during regular office hours. Scheduled tours are prioritized, so we recommend booking an appointment in advance to ensure our leasing team is available to show you available apartment homes and answer questions about pricing, availability, amenities, and the application process.

Applying for an apartment is easy. Visit our floor plans page, choose your preferred apartment home, click “Availability,” and then select “Apply Now” to begin your online application. You can also contact our leasing office for help with availability, pricing, lease terms, and the application process.

Application processing times may vary, but results are typically available within 1 to 3 business days once all required supporting documents have been submitted. Our leasing team will contact you as soon as possible with your application results and any next steps needed to move forward with your new apartment home.

Yes, residents are required to maintain renters insurance with at least $100,000 in personal liability coverage for the full term of the lease. If proof of qualifying renters insurance is not provided, residents may be automatically enrolled in the community’s Damage Waiver Liability Policy. Please visit: https://ppg.confirminsurance.com/ for current renters insurance requirements, policy details, and coverage deadlines.

No. If you transfer from one PEG apartment community to another, a new security deposit is required for the new apartment home. Transfers may also include applicable transfer fees, notice requirements, and approval conditions. If you are a current resident and are interested in transferring to another apartment home or community, please contact the leasing office for details about deposit requirements, transfer fees, eligibility, and next steps.

No, we do not list a specific minimum credit score in the rental criteria. However, a credit report will be processed for each applicant. Based on the household’s overall risk score, the application may be approved, declined, or approved with conditions. If an applicant is declined or approved with conditions, the applicant will receive the required information for the consumer reporting agencies used in the screening process.

If you are unable to self-qualify for an apartment due to credit, income, or full-time student status, the community offers a guarantor-free option for future residents who qualify. Applicants still need to apply online through our website, submit proof of income, a government-issued photo ID, and Visa (indicating they have a legal right to live in the U.S.). Please contact the leasing team for more information about qualification requirements, available alternatives, and next steps in the application proc

The Security deposit is refundable at move-out, less any applicable charges for damages, cleaning, outstanding balances, or other lease-related costs. Deposit terms, refund eligibility, and cancellation policies may vary, so please contact the leasing office for the most current details before applying.

Housing voucher acceptance and requirements vary by property. If you are interested in using a housing voucher, please contact the leasing office for the most current information about potential eligibility.

Corporate lease applicants may be accepted subject to corporate lease qualification guidelines and approval. To qualify for a corporate lease, the company must generally be an operating business for at least 12 months and provide required corporate documentation, including applicable business verification, bank references, and trade references. Corporations must have a senior officer sign the corporate lease and addenda, and the property may request documentation such as Articles of Incorporation to verify

Corporate applicants interested in using apartment homes as guest suites may be considered, subject to availability, property-specific requirements, and management approval. Because corporate leasing options, approved uses, lease terms, and qualification requirements may vary, please contact the leasing office for the most current information about availability and corporate guest suite options.

Yes. We accept reasonable accommodation requests for assistance animals, including emotional support animals, in accordance with applicable fair housing laws through a program called PetScreening (see on property website). Approved assistance animals are not considered pets and may not be subject to standard pet rent, pet deposits, or breed restrictions. Residents may be asked to complete the required accommodation review process and provide supporting documentation when applicable. Please contact the lea

Prospective residents can find a list of applicable fees by reviewing the property flyer and fee disclosure available on our website. Because pricing, deposits, and fees may change, please contact the leasing office to confirm current amounts before applying or signing a lease. Some fees may be required, while others may be optional or situational depending on your apartment home, lease terms, pets, parking, utilities, or other resident selections.

Applicants may provide a U.S. government-issued photo ID, such as a passport or U.S. driver’s license. If an applicant does not have a U.S. government-issued ID, a copy of their visa may be required to verify eligibility for U.S. residency. The community also uses an ID verification service to help authenticate applicant documents, such as driver’s licenses and passports, using artificial intelligence and computer vision technology.

Before moving in, residents may be responsible for several upfront move-in costs. These may include application fee(s), administrative fees if applicable, security deposit, pet deposit and pet fees if applicable, prorated rent, prorated utility or service charges, and any other required move-in fees based on your apartment home, lease term, and applicant qualifications. Move-in costs can vary depending on your selected floor plan, move-in date, current specials, pets, parking, and lease details. Please con

Move-in costs are generally required to be paid before move-in and must be submitted via certified funds unless otherwise approved or required by applicable law. Move-in charges may include your security deposit, pet deposit or pet fees if applicable, prorated rent, and any other required upfront costs. Please contact the leasing office before your move-in date to confirm the total amount due, accepted payment methods, and any available payment options.

Move-in payments and other required leasing charges must be paid using certified funds through the online payment portal, unless otherwise specified by the leasing office. We do not accept cash or personal checks. Please contact the leasing office before making a payment to confirm the total amount due, accepted payment method, and any payment instructions needed before move-in.

Yes. Current residents may be able to add a roommate during the lease term with management approval. Any new roommate must complete the required application and screening process before being added to the lease. Additional qualification requirements may apply, including income verification, credit screening, and approval by the leasing office. Please contact our team to start the roommate approval process and confirm any applicable fees, documentation, or lease update requirements.

If you need to break your lease, residents must provide the required written notice to vacate in accordance with the property’s notice policy and the terms outlined in the lease agreement. Lease break requirements, notice periods, fees, and final charges may vary based on your specific lease terms. Please contact the leasing office before submitting notice so our team can review your lease, explain your options, and confirm any next steps or amounts due.

When your lease is nearing the end, our leasing team will provide information about your renewal options, updated lease terms, current pricing, and any required notice deadlines. Residents may have the option to renew their lease, transfer to another available apartment home, or provide written notice to vacate in accordance with the lease agreement. Renewal options, pricing, and lease terms may vary based on availability and current market rates. Please contact the leasing office before your lease expires

Salt Lake City, UT has many distinct neighborhoods to choose from and has something for everyone. Centered around the energetic and rapidly growing southern edge of the urban core, the area seamlessly blends a bustling corporate tech grid with historic entertainment districts and trendy industrial-creative hubs. Here are some of the best places to live when you're looking for a Salt Lake City, UT apartment for rent:

• Downtown Salt Lake City: Serving as the energetic cultural heartbeat of the valley, this walkable city center features modern high-rises, premier theatrical venues, elite retail options, and instant light rail access for an effortless urban lifestyle.
• Granary District: As one of the city's fastest-growing creative enclaves, this neighborhood captivates renters with its unique industrial character, dynamic local art scene, independent coffee houses, and innovative community social spaces.
• Central 9^th: Known by locals as a tight-knit and trendy pocket neighborhood, this highly walkable area features a vibrant collection of hyper-local eateries, craft breweries, and popular community gathering spots situated directly along the transit lines.
• Sugar House: Boasting a historic, boutique-filled neighborhood square, this nearby community appeals to those looking for a lively entertainment scene paired with the sprawling green spaces of Sugar House Park.

Salt Lake City, UT offers an elevated, high-energy metropolitan lifestyle with immediate access to stunning mountain peaks and urban entertainment. Whether you're looking for breathtaking 360-degree skyline views, walkable access to light rail transit, or a quick weekend ski getaway, here are some of the unique features to consider:

• Ideal Location: Perfectly situated right on South Main Street, residents enjoy a walker's paradise just steps from the 600 South TRAX station, making commuting across the valley completely seamless.
• Outdoor Adventures: Living here puts world-class mountain playgrounds right in your backyard, keeping you within 45 minutes of top-tier skiing, snowboarding, and legendary hiking trails in the Wasatch Range.
• Premium Living: The community pairs downtown energy with high-end resort living, showcasing soaring floor-to-ceiling windows with panoramic city views, smart home tech, and a jaw-dropping rooftop pool deck.
• Local Community: The neighborhood puts a buzzing cultural landscape right outside your front door, surrounding you with local concert venues, eclectic neighborhood cocktail bars, and acclaimed indie dining hotspots.

There are many fun activities to do in Salt Lake City, UT! SevenO2 Main Apartments' prime central location puts residents in the heart of a premier recreation, dining, and retail hub. Major attractions and activities in the area include:

• The State Room
• Eccles Theater
• City Creek Center
• Liberty Park
• Brewvies Cinema Pub
• Sapa Bar & Grill
• Pioneer Park
• Downtown Farmers Market
• Temple Square
• The Gateway
• Gallivan Center

SevenO2 Main Apartments in Salt Lake City, UT is only minutes from Salt Lake City, UT's top employers. The proximity to Main Street, I-15, and I-80 gives easy access to world-class healthcare networks, financial institutions, and global aerospace leaders, like:

• Intermountain Health LDS Hospital
• University of Utah Health
• Goldman Sachs  
• Delta Air Lines (Salt Lake Hub)
• L3Harris Technologies
• State of Utah Capital Complex
• Salt Lake County Municipal Offices
• Overstock / Beyond Headquarters
• Zions Bank Corporate Headquarters
• BioFire Diagnostics

At SevenO2 Main Apartments, you'll find a variety of amenities that make living in beautiful Salt Lake City, UT even better, such as:

• Rooftop Deck with Swimming Pool and Spa: Take in breathtaking, 360-degree views of the Wasatch Mountains while cooling off in the sparkling rooftop pool or relaxing with friends by the warming open-air fire pits.
• 24-Hour Health and Wellness Center: Fuel your active lifestyle on your own schedule using a state-of-the-art gym equipped with top-tier cardio machinery, strength conditioning setups, and dedicated performance spaces.
• Zen-Inspired Bark Park and Courtyard: Treat your four-legged friends to a premier lifestyle with an on-site pet spa and a beautifully manicured, tranquil interior courtyard designed specifically for pet-friendly relaxation.
• Private Hydro Massage Suite and Lounges: Indulge in ultimate relaxation right at home with a dedicated rejuvenation suite, a game room with a pool table, and private conference rooms for seamless remote workdays.

Yes.  We have a highly skilled maintenance team. We offer 24/7 maintenance emergency service.

You are encouraged to submit an online work order through our Resident Portal at any time. During office hours, you can stop by or call the office.

Our maintenance team will take care of work orders on a first come, first served basis. Work orders are generally completed within 24-48 hours. Emergencies will always be a priority.

No. You can leave detailed instructions in the "Access notes" section of your online work order or when you inform our office staff. Examples include: call first, pet is secured in the bathroom is locked, etc.

We do not service after hours lock outs. You can use the smart home app to help troubleshoot the issue with your lock. Our smart locks will warn you by blinking red when running low on battery. Make sure you enter an online work order for our maintenance team when this happens and we will be happy to switch them out for you.

You are allowed to decorate your new home. However, all modifications to the apartment will be charged at time of move out if not restored to the original condition.

EMERGENCIES: No electricity throughout the apartment; No water throughout the apartment; No heating or air conditioning in severe weather conditions (Heat when temperature is below 45 degrees F. or less outside and an interior unit temperature of 65 degrees F. or below) (Air Conditioning when Exterior temp is over 85 degrees and unit interior will not cool below 80 degrees.); Refrigerator not cooling; Water coming into an apartment; The possibility of fire from electrical sparks; Toilet is not working in an apartment with only one bathroom; Situations where the resident’s safety is jeopardized (e.g., the apartment has been broken into and the looks or windows are damaged or there is standing ice in parking area, sidewalks, breezeways, or stairs.); Access gate not operating correctly

At SevenO2 Main in Salt Lake City, UT, after-hours maintenance emergencies are urgent issues that may affect resident safety, essential services, or cause damage to the apartment community. Examples may include:

• No electricity throughout the apartment
• No water throughout the apartment
• No heat during severe cold weather, generally when the outside temperature is below 45°F and the interior apartment temperature is 65°F or below
• No air conditioning during extreme heat, where applicable, generally when the exterior temperature is above 85°F and the apartment will not cool below 80°F
• Refrigerator not cooling
• Water entering the apartment or active flooding
• Electrical sparks or a potential fire hazard
• A non-working toilet in an apartment with only one bathroom
• Situations where resident safety is at risk, such as a break-in with damaged locks or windows
• Standing ice in parking areas, sidewalks, breezeways, or stairs

For non-urgent maintenance requests, residents should submit a work order through the online resident portal or contact the leasing office during regular business hours.

Seven 02 Main Apartments has a beautiful Zen garden, sports court, hydromassage bed, and more. Check out our amenity page! Www.seveno2main.com/amenities

The courtyard is open 24/7. The clubhouse and amenity deck, those hours are 7-days a week, 10am-10pm.

Although parking will be limited, we do offer assigned parking spaces. All parking is in our controlled access garage

All apartments include a washer and dryer

Yes, we are a pet friendly community. We use Pet Screening services for pet approval.

Fees will be determined after the Pet Screening process has been completed.

We love pets and welcome all cats and most dog breeds. All PEG Property Group communities abide by Breed Restrictions; The owner reserves the right to restrict breeds and types of animals. Currently restricted animals include all dogs that are full or partially: Akita, Argentinian Mastiff, Bullmastiff, Doberman Pinscher, German Shepherd Dog, Mastiff, Neapolitan Mastiff, Pit Bull, Pit Mix and Rottweiler. Others may be added.

Our community does not have a dog park. However, Pioneer dog park is only 1.3 miles away!

Our stainless appliances set include dishwasher, stove, refrigerator, and microwave and/or vent hood.

All 1st floor apartments have direct access to the trash room. Apartments on floors 2-5 will have access to the trash chutes located by the SW stairwell corridor.

Moving boxes can be disposed of in the 1st floor trash room only.

Pest control can be scheduled by entering a work order.

We are equipped with 2 full size Amazon Hub Lockers. The onsite staff will not accept packages on behalf of residents.

Our Health and Wellness Center is open 24/7 with access control.

Our Health and Wellness Center has everything you need to stay in shape! We have a private hydromassage station, free weights, cardio, cycling, and a Yoga Studio.

We do not allow private events in our public spaces.

No. There is not a cost for guided tours during office hours.

We accept walk-ins, but we prioritize prospects who book an appointment.

Our office is open 6 days a week and we have an open door policy. You can come meet our team at any time.

You can reserve your new home with a few easy steps. Visit our website> check out the "floorplans" tab> select your floorplan> select your unit #> and apply!

Application process can vary, but usually takes from 1-3 business days.

Fees and specials may vary daily. The security deposit is determined based on your background check. Contact the office for our daily price quote to learn more.

Payments are only accepted through our online portal.

Payments are only accepted through our online portal.

Yes, we require Renter's insurance with personal liability for $100,000 for the term of the lease.

No, we do not offer furnished apartments. We do furnished guest rooms available.

Our minimum lease term is 6 months.

No, Utilities are not included in your rent amount and will be billed back based on usage

At the time of move in you will be required to provide proof of an active electric account. The property uses a 3rd party utility company who will charge you for water, sewer, and trash based on usage.

The property has been wired for high speed internet. Fees for internet are included in our media package.

Friends Make the Best Neighbors! Ask us more about resident referral program

Occasional overnight guests are welcome. However, we do not allow guest to stay longer than 7 total nights per month.

No. A New Security Deposit is required for each apartment when transferring apartment homes. There are also associated transfer fees and notice requirements. Please give us a call to learn more.

No. Subleasing your apartment is not allowed. However, you are allowed to add a roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.

Our Residential Lease Contract allows a lease to be terminated by giving a 60-Day Notice and paying two (2) month's rent as termination fee.

Yes, UTA has just added a stop within walking distance of the property

We are located in Downtown Salt Lake City, Utah

Salt Lake City School District. Lincoln Elementary School, Glendale Middle School, and Highland High school

SevenO2 Main has its own Bark Park, but the nearest public park is called Pioneer dog park and is only 1.3 miles away!

All within a few mile, there is a Macy's, Nordstrom, Target, and Walmart and many more

Starbucks, Beans and Brew, and various local options all within 1 mile of the property